Requirements of the equipment and the range of the render services included catering services for hotels.5. An offer of a basic and supplementary services. Hotelier's partner

Today:

Hotels

1. Outsider elements of arrangement and equipments

2. Installations and other technical equipments

3. Fundamental elements concerning functions, instructions and utility of the hotel facility

4. Habitable site

5. An offer of a basic and supplementary services

6. Others

Hotel regulations

Requirements of the equipment and the range of the render services included catering services

FOR HOTELS

V. An offer of a basic and supplementary service

Lp.	REQUIREMENTS	*****	********	*******	**	*
V. An offer of a basic and supplementary service
35.	Providing a sale of hot drinks 24 h a day	O	O
36.	Providing a sale of hot drinks 24 h a day; it is interchangeably allowed to use hot drinks machines and a sale in the reception			O	O	O
37.	Wake-up call	O	O	O	O	O
38.	Room-service working:
	1) round the clock	O	O
	2) minimum 12 hours			O
39.	Luggage service	O	O	O
40.	Left luggage office, also before and after check-out hours, storage of money and valuable goods – open round the clock	O	O	O	O	O
41.	Flower shop or possibility to order flowers	O	O
42.	Acceptance of credit/debit cards	O	O	O
43.	Providing or sale of daily newspaper	O	O
44.	Sale of cosmetics, personal hygiene products	O	O	O
45.	First aid – first-aid kit, hotel staff trained in first aid, summon of the ambulance	O	O	O	O	O
46.	Catering/gastronomic service:
	1) restaurant, allowed in hotel*, motel*, no restaurant if at a maximum distance of 200 m form the hotel facility there is a restaurant	O	O	O
	2) aperitif - bar or coffee shop	O	O	O	O
	3) breakfast service	O	O	O	O	O
47.	Complex of multifunction rooms which are accommodated to capacity of the hotel facility – conference, club, training	O	O
48.	Storage of the recreational equipment in the hotel facilities located in the holiday resorts and the not urbanized areas with the natural values	O	O	O	O
49.	Complex of biological regeneration:
	(swimming pool, sauna, gym, solarium, massage and other service – minimum 2 different kind of service; in the hotel facilities*** it is required in the holiday resorts)	O	O	O
50.	Common room with TV. It does not concern these hotel facilities which have multifunction rooms			O
51.	Possibility to watch TV in the common place				O	O
52.	Automotive service
53.	Washing, ironing and cleaning of underwear and clothes	O	O	O
54.	Change of bed linen and towels:
	1) cevery day or at request	O	O
	2) every third day or at request			O	O	O

[translation by hotelarze.pl - 2005]